godište II   |   broj 7  |   Zagreb |   21.6.2002. | ISSN 1333-5987

Marianna Sigala

 

Using the Internet for complementing and enhancing the teaching of tourism and hospitality education: evidence from Europe

 

Abstract

The purpose of this study was to investigate current levels of use and factors affecting application of Internet tools, i.e. the World Wide Web and electronic discussion groups, for enhancing and complementing traditional modes of teaching tourism and hospitalitycourses. 8 educators from all over the world were surveyed for exploring whether and how they use the Internet in instructing their courses. The majority of the educators teaching hospitality and tourism management courses use the Internet in their instruction, but at different levels and approaches; research findings revealed that Internet tools' and capabilities are very limited used for educational purposes. Educators treated Internet as a simple information sharing and search medium, while the perceived Internet usefulness and easy of use had a significant effect on reported patterns of Internet's educational implementation.

The most reported applications of the Internet were: searching the Internet for in-formation/data, gathering data about a specific company, retrieving an article, reading or downloading homework problems, downloading real-life case studies and downloading a syllabus. The most common reasons for not using the Internet in teaching were: lack of student access to computer laboratory resources, lack of faculty training in Internet-related areas, lack of relevant Websites, and faculty not being convinced about the learning benefits students receive from Internet use. It is concluded that, to encourage tourism educators to further increase their type and levels of use of Internet's tools in their pedagogical modes, institutions should overcome obstacles regarding educators' awareness of techno-logical capabilities, technological competencies and support.

 

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